Terms & Conditions
Introduction
Welcome to Zayani & Co. LLC . The terms and conditions
governing your use of the website www.zayani.ae are detailed
below. You must read, agree and accept with our terms and conditions and
privacy policy before you may become a member of our website.
Eligibility
for Membership
Zayani & Co. LLC is an online shopping website where
credit /cash payment is required for making purchases. Hence, the full
functionality of the website is available only for individuals who are 18 years
and above. However, web users can browse all contents in our website. You must
ensure that the details provided by you on registration or at any other time
are true, correct and complete.
Your
Account and Registration Obligations
Registering an account with www.zayani.ae is a mandatory requirement to start purchasing products. When you
register as a member of the site you will be required to provide certain
information and register a username and password for use on this Site.
On
becoming a member of the Site, you agree:
·
You are responsible for maintaining the security of your account,
and you are fully responsible for all activities that occur under the account
and any other actions taken in connection with the account.
·
You must immediately notify Zayani & Co. LLC of any
unauthorized uses of your account or any other breaches of security.
·
Zayani & Co. LLC will
not be liable for any acts or omissions by you, including any damages of any
kind incurred as a result of such acts or omissions.
·
You will provide true, accurate, current and complete information
about yourself as prompted by zayani.ae's registration form.
Electronic
Communications
When you visit www.zayani.ae or send e-mails
to us, you are communicating with us electronically. You consent to receive
communications from us electronically. We will communicate with you by e-mail,
by posting notices on this site or through our social media channels. You agree
that all agreements, notices, disclosures and other communications that we
provide to you electronically satisfy any legal requirement.
Amendments
to this User Agreement
You acknowledge and agree that www.zayani.ae at its sole discretion and without liability may make amendments
without your further specific agreement at any time with immediate effect by
posting a notice of the amendment on the Site.
Use
of the Site & Community pages
Zayani & Co. LLC strongly recommends users to follow the
Terms and Conditions of this website and to respect fellow community members on
our Social Media pages and to understand that while using the Site &
community pages, you will not:
- Post
comments/contents that are abusive, defamatory, or obscene;
- Post
information that is fraudulent, deceptive or misleading;
- Post
information which may be considered culturally or religiously offensive;
- Post any
information about other competing websites; or advertising;
- Transmitting
material containing any form of advertising or promotion for goods and
services, junk mail, chain letters or "spam";
- Interfering
or disrupting networks or websites connected to the zayani.ae site;
- In
violation of any intellectual property rights;
- In
violation of any laws or regulation, of U.A.E;
- Otherwise
offensive, graphically or in tone.
Zayani & Co. LLC has the right to withdraw any account
that breaches the terms of usage.
Copyright
All content included on the Site, including but not limited to
text, graphics, logos, button icons, images, audio clips, digital downloads,
data compilations and software, is the property and copyright work of Zayani
& Co. LLC , its users, its content suppliers or its licensors and is
protected by copyright, trademarks, patents or other intellectual property
rights and laws. The compilation of the content on the Site is the exclusive
property and copyright of zayani.ae and is protected by copyright, trademarks,
patents or other intellectual property rights and laws.
Responsible
Usage
Please report problems of any kind or violations of this Terms and
Conditions to info(@)zayani.ae. If you believe that your intellectual property
rights have been violated, please notify Zayani & Co. LLC . Zayani &
Co. LLC Reserves
its right to take legal steps against users who create problems or possible
damages of any kind, or infringe the intellectual property rights of third
parties or act inconsistently with the User Agreement.
Withdrawal
of Access and/or Membership
zayani.ae may limit, suspend or withdraw your membership and / or
your access to the Site at any time, without notice, for any reason, including
without limitation, breach of these Terms and Conditions.
Limitation
of Liabilities
Zayani & Co. LLC , its officers, employees, agents and
suppliers shall not be liable for any loss or damage whatsoever whether direct,
indirect, incidental, special, consequential or exemplary, including but not
limited to, losses or damages for loss of profits, goodwill, business,
opportunity, data or other intangible losses arising out of or in connection
with your use of the Site, or its services or this Terms and Conditions.
Indemnity
You agree to indemnify and hold zayani.ae and its officers,
employees, agents and suppliers harmless from any and all claims, demands,
actions, proceedings, losses, liabilities, damages, costs and expenses
(including reasonable legal costs and expenses)
Payment
You
can pay either by Credit Card or Cash.
Zayani & Co. LLC will update the product list on its
website to show only those products that are available. If product(s) become
unavailable, those product(s) listing will be temporarily removed from the
website until the product(s) is again available.
Delivery
We
can deliver to all locations in UAE.
We have two delivery windows depending on your convenience for
orders placed a day in advance. Our customer service team will contact you to
re-confirm time and delivery location.
9pm
to 5pm – Saturday to Thursday
We
do not deliver on Fridays .
Order
Acceptance
Zayani & Co. LLC reserves the right, at its sole
discretion, to refuse or cancel any order made at zayani.ae for any reason
whatsoever. Unavailability of stocks, errors in pricing or product information
or unlawful transactions may result in the order being cancelled. We’ll keep
you updated if any one of the product(s) you ordered may fall under the above
criteria or if additional information is required to accept the order. If your
order is cancelled after your credit card has been charged, the same amount
will be credited to your credit card. Please refer to our refund and exchange
policies to know more.
Delivery
& Shipping Policy
Recommended statement is "zayani.ae will NOT deal or
provide any services or products to any of OFAC (Office of Foreign Assets
Control) sanctions countries in accordance with the law of UAE".
"Policy of
multiple shipments has to be mentioned on their website".
"At the time of checkout disclose to the cardholder, the
possibility that multiple shipments may result in multiple postings to the cardholder's
monthly statement".
Order
Cancellations by the Customer
Any Cancellation will be accepted by phone or by email from the
registered email ID and only if the order has not been shipped out by us. In
case the order is refused at the time of delivery, a cancellation will be
accepted in case of cash payments. In the case of Credit Card payments, the
credit card will be refunded within 10 working days.
Product
Images and Specifications
The images referenced, made accessible or made available to you on
Zayani & Co. LLC are for illustrative or viewing purpose
only. Product images are subject to change without any prior notification. Zayani
& Co. LLC cannot
guarantee that the product you receive should come in the same packing as seen
on the website. However, we try to maintain accurate information and exact
image of the product you may or wish to buy.
Unlawful
Transactions
Zayani & Co. LLC reserves the right to recover the cost
of products, collection charges and lawyers’ fees from persons using the
Website fraudulently. Zayani & Co. LLC reserves the right to initiate legal
proceedings against such persons for fraudulent use of the Website and any
other unlawful acts or acts
Payment
by Credit Card
Zayani & Co. LLC reserves the right to cancel/block any
order where we believe that the cardholder is not the actual recipient. In such
cases, the cardholder can email us at info@zayani.ae with a scanned copy of the
cardholder's Emirates ID with a statement on who can claim the product you
purchased with your card.
Returns
Zayani & Co. LLC considers refund or exchange of the
product we sold under certain conditions. Please read our Return and Refund
policies.
Product(s)
replacement
Zayani & Co. LLC will replace any product(s) that are
damaged or are not of the desired quality upon delivery. You can also obtain a
refund if you don’t want a replacement. Please read our Return and Refund
policies to know more.
Customer
Rights
The Consumer Code of Rights was issued under UAE Federal Law (24)
2006 by the Ministry of Economy (MOE). In Dubai, the Department of Economic
Development's (DED) Commercial Control and Consumer Protection.
As a consumer, you have the right to safety, choice and
information.
For complaints and suggestions about your consumer rights please
contact the DED's Helpline number 600-545555.
For further details on Consumer rights please visit http://www.consumerrights.ae
Contacting
us
If you have any questions about our Terms and Conditions, the
practices of this site, or your dealings with this site, please contact us
at:
Contact
details
Address:
Zayani & Co. LLC
Al Quoz,
Dubai, United Arab Emirates.
Phone: +971 4 3400545
E-mail: info@zayanic.ae
"Country
of merchant domicile : To be mentioned as UAE".
Governing
Law and Jurisdiction
*"Any purchase, dispute or claim arising out of or in connection
with this website shall be governed and construed in accordance with the laws
of UAE".